Queenie Bedford fled her native Blackburn and the bitter knowledge that she and Rick Marsden, the man she loved, could never marry. But in 1965 she returned north again to stand by her friend Sheila Thorogood, imprisoned for running a brothel with her mother Maisie. Though Rick had vowed to find her, Queenie took care that he should not know of her whereabouts. The magnificent Edwardian house in Blackpool was sadly neglected - but Queenie moved in with the ailing Maisie, and set about transforming it into a sparklingly clean, highly respectable guesthouse. Meanwhile, Queenie was to meet the frail and confused Hannah Jason, locked away years ago for murder, and desperate for news of her long-lost son. As Rick continued his dogged search for Queenie, she set out to find Hannah's son. But both their enquiries threatened to unlock the cage where crucial secrets had long been held captive.
The notorious corner of West Fayette and Monroe Streets in Baltimore is a 24-hour open-air drug market that provides the economic fuel for a dying neighbourhood. Through the eyes of one broken family - two drug-addicted adults and their smart, vulnerable 15-year-old son, DeAndre McCollough - Simon and Burns examine the sinister realities of inner cities across the USA and unflinchingly assess why law enforcement policies, moral crusades and the welfare system have accomplished so little. With penetrating insight, Kotter and Heskett trace the roots of both healthy and unhealthy cultures, demonstrating how easily the latter emerge, especially in firms which have experienced much past success. Challenging the widely held belief that "strong" corporate cultures create excellent business performance, Kotter and Heskett show that while many shared values and institutionalized practices can promote good performances in some instances, those cultures can also be characterized by arrogance, inward focus, and bureaucracy -- features that undermine an organization's ability to adapt to change. They also show that even "contextually or strategically appropriate" cultures -- ones that fit a firm's strategy and business context -- will not promote excellent performance over long periods of time unless they facilitate the adoption of strategies and Let Loose the Tigers download PDF practices that continuously respond to changing markets and new competitive environments.
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